great staff but hidden fees need clarity

The staff members were genuinely friendly and eager to assist, creating a warm atmosphere during my stay. I particularly enjoyed the amazing Cuban sandwich at the bar—definitely a highlight! ! The location made it easy to explore the area and access nearby attractions.

The hidden fees were a bit confusing.

I had a fantastic time at the hotel! The indoor pool was a relaxing escape, and I loved lounging by the sun loungers after a long day. The air conditioning was a bit tricky at times, but it didn't take away from my overall great stay! 😊

Pleasant Stay with Unexpected Perks

During my two-night stay, I appreciated the restaurant staff's dedication to accommodating dietary needs. The breakfast service exceeded expectations, with exceptional attention from the waitress who ensured my gluten-free breakfast was just right. The hotel's tranquility, despite nearby highway noise, added to my enjoyable experience.

The hotel had a lovely lobby featuring a peaceful koi pond, which added a charming touch. The spacious areas made it easy for me to navigate, and the uplifting decor felt welcoming throughout our stay.

Housekeeping could improve service frequency during our stay.

This place suits me perfectly, offering a fitness centre, indoor swimming pool, and 24-hour reception. During my first stay, the staff helped me print documents, which I appreciated. I recommend enjoying the sauna, and I’m coming back for a weekend.

The hotel had a beautiful lobby with a koi pond, which made for a nice atmosphere. I appreciated the friendly staff who were attentive and created a welcoming vibe. The room was clean, and I found it comfortable for my stay. However, housekeeping was inconsistent throughout my visit. They missed cleaning my room one day and when they did clean, the job felt rushed. I also faced issues with the air conditioning. it was either too hot or too cold at night, making it uncomfortable for sleeping. Another downside was the breakfast buffet. It was overpriced, which disappointed me since I expected it to be included with the room. In summary, while the hotel is attractive and the staff is great, more attention to housekeeping and pricing adjustments for breakfast would improve the experience significantly.

The attentive staff made my stay enjoyable.

Housekeeping was inconsistent, leading to cleanliness concerns.

During my stay, I appreciated the elegant European style of the Renaissance Tulsa Hotel & Convention Center. The spacious lobby and seating areas were not only beautiful but also very accessible for seniors like me.

More assistance with luggage would be beneficial.

Amazing staff, but parking fees were unexpected and a bit annoying.

The conference facilities were excellent, providing ample space for our meetings. The staff was attentive and helped set up the necessary equipment efficiently. Additionally, the location is convenient with several dining options nearby, allowing for easy access to meals between sessions.

Room cleanliness and furnishings need significant improvement.

We had an awesome time with friends! The hotel was close to the Union Multipurpose Activity Center and The Cancer Treatment Center of America, making our stay super convenient. The staff was friendly, and our rooms were great, which really enhanced the fun of our getaway.

Unfortunately, housekeeping didn't visit our room as often as expected, which was a bit disappointing during our four-night stay.

The ambiance of this place was buzzing! Loved the delicious Cuban sandwich I had—seriously worth the wait. Plus, the friendly staff went above and beyond, making sure I felt right at home.

Sadly, the air conditioning was on the fritz and the restaurant menu didn’t hit the spot. And seriously, charging for parking? A little ridiculous, right?

The staff is incredibly attentive and friendly. Room service is fast and accommodating. The atrium with koi fish is a unique touch. I enjoyed the delicious breakfast buffet. The location is convenient for events and meetings.

Comfortable guest rooms for relaxation.

Upon arriving, I was disheartened to find that the carpet in the room was loose and stained, creating an unwelcoming atmosphere. Additionally, the shower was quite dirty, with rusty fixtures that didn't drain properly—definitely not what I expected. To top it off, the front desk staff were unhelpful and unfriendly, ruining my chance for a warm welcome after a long day of travel.

do recommend for taking strolls

Friendly staff, clean room, the location is convenient for exploring with many restaurants and shops nearby, making it easy to unwind after a day of taking strolls around the city.